Shipping Policy

Thank you for choosing Rivera Sports for your baseball apparel and customization needs. We are dedicated to providing you with the highest quality products and services, and we want to ensure that your orders are delivered to you in a timely and efficient manner. Please take a moment to review our Shipping Policy to understand the details of our shipping process.

1. Order Processing: Once you've placed an order for custom baseball jerseys, hats, pants, uniforms, or any of our customization services, our team will begin the process of creating your unique items. Please allow us 6-14 business days to process your order, including customization and quality checks.

2. Shipping Options: We offer a range of shipping options to accommodate your needs:

  • Standard Shipping: Estimated delivery time of 6-14 business days.
  • Expedited Shipping: Estimated delivery time of 5-10 business days.
  • Express Shipping: Estimated delivery time of 3-5 business days.

Please note that delivery times may vary based on your location, selected shipping method, and any unforeseen circumstances.

3. Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its location and estimated delivery date.

4. Shipping Costs: Shipping costs are calculated based on your order's weight, shipping method, and destination. You can view the shipping costs during the checkout process before finalizing your order.

5. International Shipping: We offer international shipping to various destinations. However, please be aware that international orders may be subject to customs fees, taxes, and import duties imposed by your country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

6. Address Accuracy: Please ensure that your shipping address is accurate and complete before placing your order. We cannot be held responsible for orders that are delayed or lost due to incorrect or incomplete addresses.

7. Delivery Delays: While we make every effort to deliver your orders on time, please note that unforeseen circumstances such as weather conditions, customs delays, or other external factors may occasionally impact delivery times. We appreciate your understanding in such cases.

8. Order Tracking and Support: If you have any questions or concerns about the status of your order or its delivery, feel free to reach out to our customer support team at riverasportsoc@gmail.com. We're here to assist you and ensure a smooth shipping experience.

At Rivera Sports, we value your satisfaction and strive to make your shopping experience as enjoyable as possible. We appreciate your trust in us and look forward to delivering top-notch products that meet and exceed your expectations.